With a broad range of services including a concierge, in-berth refuelling, dedicated parking and loading zones, we make any stay an easy one. Our range of facilities are extensive and we strive to deliver a standard of service that is world class.
To assist visiting vessels, the marina offers yacht owners and their crews a concierge service. Over the years we have established an extensive database of contacts providing a broad range of services all of which help make any stay a more pleasurable one.
- Reliable tradespeople,
- Public transport options and chauffeur services,
- Gym, fitness and personal wellbeing services,
- Sydney’s best dining and social destinations
- Flower arrangements
- General tourist information, including excursions to the Blue Mountains and wineries in Mudgee, Orange and the Hunter Valley.
Our office can also assist with referrals within our network of other Superyacht Marinas, refit and yard facilities along Australia’s East Coast and New Zealand.
Parking is available at the marina for yacht owners and their guests, crew, visitors and contractors within the new car park building. Few marina facilities in Sydney offer such premium parking and so close to your yacht. Yacht owners and Captains enjoy the privilege of a 24/7 reserved undercover parking space as part of their permanent berthing agreement. Monthly arrangements can be offered to crew at a discounted rate. Guests and contractors can enter the car park and pay an hourly or day rate prior to exit.
Within the car park building there are 30 storage cages, each offering approximately 13 square meters of storage space. Storage agreements are offered on a monthly basis or on a permanent basis as part of your berthing agreement. Terms and conditions of use and separate charges apply.
Truck access along the foreshore can be organised and the marina offers truck loading zones close to the marina gates. We also offer a forklift service to assist with loading and unloading of bulky and heavy items.
Customs and Immigration, First Point Of Entry (FPOE) and Bio Security
Customs and immigration services are available to all of our international yachts through Major Yacht Services Australia.
Australia has strict biosecurity controls to help minimise the risk of pests and diseases entering the country. The Sydney Superyacht Marina is an accredited First Point of Entry facility. This means that we have the appropriate facilities and personnel to manage the biosecurity risk. Similarly to arriving at an airport, all yacht crew must declare certain food, plant materials and animal products during the inspection by Borderforce officers. The Marina has Bio Security waste disposal arrangements in place.
Our concierge can arrange Diesel Fuel bunkering directly from the truck (or barge) to your vessel. Diesel Fuel bunkering requires prior approval from the Marina Office. Marina Attendants are require to be present at every delivery to ensure that safety procedures are implemented. Terms and conditions and a charge/per litre apply. Fuel deliveries by truck are available at selected berths only.
Major Yacht Services, our on-site Superyacht Agent can assist you to obtain competitive quotes for larger quantities, with deliveries not only at the Sydney Superyacht Marina, but within any part of Australian waters.
Power and Water
The marina offers a range of shore power connections, most commonly from 32Amp-3phase, 63Amp-3phase, and 125Amp-3phase through to 250Amp-3phase.
Town water is available at each berth.
The marina can assist and recommend a number of specialised suppliers all with an excellent reputation for quality and service. Suppliers cater for meat, fish, vegetables, dairy products and cheese, fine wines, craft beers and spirits along with food and beverage equipment. Sydney’s vibrant multi-cultural society ensures that all tastes are catered for and available year round including Asian groceries and spices.
Please contact our Concierge for recommendations.
Security and Privacy
Security and privacy is assured, with secure marina gates, security patrols and around the clock CCTV. Marina staff understand that yacht owners require privacy and any information regarding yacht ownership is kept confidential.
Pets are permitted within the marina and on-board vessels. It is requested that pets are kept under control and on a leash when taken off the vessel.
There are a number of options available for transport to and from the marina. The marina office will gladly assist with any requests.
Colour-coded bins are provided around the marina. We collect general waste and offer recycling for glass, cans and plastic bottles, as well as paper and cardboard. Marina staff can assist with advice on appropriate disposal of any other type of waste including engine oil, oily bilge water and batteries. We do not collect or offer disposal of flammables (flares, EPIRB’s) and chemicals.
Discharging grey or black water into Sydney Harbour is prohibited. Dedicated sewer pump-out connection points are located around the marina. Marina staff will assist with connections and pump-out. Please let the marina office know when you will require a pump-out
Repairs and Maintenance
On-site trades such as a shipwright, detailing and yacht management are available to assist you. These are supported by a number of pre-qualified outside contractors to complement our services. Haul-out and yard facilities are available at Sydney City Marine, and dry boat storage for vessels up to 36 feet are available next door at Sydney Boathouse, both located within walking distance from the Sydney Superyacht Marina.
To help guests with their voyage to Sydney Harbour, below are helpful documents available to download.